Kampasika Terms of Service

Last updated: October 4, 2026

About Kampasika

Kampasika is a campus-focused platform for student groups, listings, services, rooms, chats, files, collections, events, payments records, and verification workflows. Kampasika provides tools for users to connect, but users are responsible for the information, offers, and agreements they make with each other.

Accounts

• You must provide accurate account information, including your username and phone number.
• You are responsible for activity on your account and for keeping login access secure.
• You may not impersonate another person, misrepresent your identity, or create accounts to avoid enforcement.
• Kampasika may restrict, suspend, or delete accounts that violate these Terms, harm users, or create security risk.

User Content

You are responsible for listings, rooms, services, group posts, files, messages, photos, payment proofs, verification submissions, and other content you upload or send. You must have the rights and permission to share anything you post.

Marketplace, Rooms, And Services

• Listings, room posts, prices, availability, and service descriptions must be truthful and not misleading.
• Users should inspect items, rooms, services, identities, and payment details before completing transactions.
• Kampasika is not automatically a party to user-to-user sales, rentals, services, or payment agreements unless a feature clearly states otherwise.
• Fraud, fake rooms, fake IDs, stolen goods, unsafe products, and scam listings are not allowed.

Payments And Proofs

Where payment tracking or payment proof features are available, users must submit accurate payment information. Payment references, proof images, and status information may be reviewed for support, dispute, fraud prevention, and record-keeping purposes. Do not upload false payment proof.

Kampasika Biz: Rooms, Leases And Fees

• Browsing rooms and applying for a room through Kampasika is free.
• When a student signs a lease with a Kampasika Biz landlord through Kampasika, the student pays Kampasika a service fee. The exact amount is shown on the lease before signing. It is a fee for Kampasika's platform services (finding the room, the application, the online lease, records and reminders). It is not rent and not a deposit.
• The lease becomes active once the service fee is paid. Rent and deposits are paid to the landlord, not to Kampasika.
• The service fee is not refundable once the lease is active, except where the landlord cancels before move-in, the room was materially misrepresented, or the law requires a refund. Contact support for these cases.
• Kampasika's fees are collected through licensed payment providers. Kampasika does not hold rent or deposits for landlords.
• Listing rooms and using Kampasika Biz tools is free for landlords unless Kampasika gives notice of a change in advance.

How Rent Payments Work

• Kampasika does not receive or hold rent or deposits. Rent is paid directly to the landlord, either to the landlord's own mobile money, Lipa or bank number, or online through a licensed payment provider into the landlord's own account.
• Kampasika provides software to start, record and track these payments: rent schedules, payment reports, confirmations, reminders and statements.
• When a student pays the landlord's number directly, the payment is recorded once the landlord confirms receiving it. Students must report payments truthfully, and landlords must confirm or reject them honestly and promptly.
• Payment disputes about rent are between the student and the landlord. Kampasika may help with records it holds, but it cannot reverse or refund a payment it never received.
• Landlords are responsible for the accuracy of the payment number they give and for any taxes on rent they receive.
• Kampasika Biz is open to any landlord. A "Verified" badge means Kampasika checked the landlord's documents; it is not a guarantee. Students should view a room before paying.

No Going Around Kampasika

If a student and a landlord first connect through Kampasika (for example through a room listing, a chat or an application), both agree not to make the tenancy outside Kampasika to avoid Kampasika's fees. This applies for 6 months after they first connect through Kampasika. If this happens, Kampasika may:

• charge the service fee that would have applied and, where the landlord arranged or encouraged it, charge the landlord an equal amount;
• suspend or close the accounts involved, remove listings, and remove verified or Kampasika Biz badges;
• recover unpaid amounts together with reasonable collection costs, including through legal action.

Leases and payments made outside Kampasika do not get Kampasika records, rent reminders, payment history or support in disputes.

Kwa Kifupi (Kiswahili)

Kampasika haipokei wala haishiki kodi au amana: kodi inalipwa moja kwa moja kwa mwenye nyumba, kwenye namba yake au akaunti yake mwenyewe; Kampasika inatoa programu ya kuanzisha, kuandika na kufuatilia malipo hayo. Kuangalia na kuomba vyumba ni bure. Mwanafunzi akisaini mkataba na hosteli ya Kampasika Biz kupitia Kampasika, analipa Kampasika ada ya huduma inayoonyeshwa kwenye mkataba kabla ya kusaini. Ada hii si kodi wala amana; kodi inalipwa kwa mwenye nyumba. Mliokutana kupitia Kampasika hamruhusiwi kufanya mkataba nje ya Kampasika ili kukwepa ada kwa miezi 6. Mkifanya hivyo, Kampasika inaweza kutoza ada hiyo, kusimamisha akaunti, kuondoa matangazo na beji, na kudai malipo pamoja na gharama, ikiwemo kwa njia ya kisheria.

Verification

Kampasika may offer student, provider, room user, or other verification features. Verification helps reduce risk but does not guarantee that a user, listing, room, service, or transaction is safe. You must not submit fake, altered, or unauthorized identity documents.

Prohibited Use

• No harassment, threats, hate, sexual exploitation, or abusive conduct.
• No scams, phishing, spam, malware, or attempts to bypass app security.
• No illegal goods, stolen goods, counterfeit documents, or content that violates applicable law.
• No uploading another person's private information without permission.
• No misuse of groups, files, messages, listings, rooms, services, or payment features.

Moderation

Kampasika may remove content, restrict features, review verification requests, investigate reports, or suspend accounts when needed to protect users, comply with law, prevent fraud, or enforce these Terms.

Privacy

Our Privacy Policy explains what data Kampasika collects, how it is used, and how deletion works. If you create an account, you can request deletion through the app or through the Account Deletion page.

Service Changes

Kampasika may add, change, pause, or remove features. We may update these Terms when the app changes or when legal, safety, or platform requirements change.

Disclaimers

Kampasika is provided as available. We work to keep the app useful and secure, but we do not guarantee uninterrupted service, error-free operation, or the outcome of user-to-user interactions.

Contact

For questions about these Terms, contact: support@kampasika.org